Are You New Here?
Welcome to MDPA, your Patient-Centered Medical Home. We look forward to serving your family!
New PatientsAppointments
How do I fill out a pre-visit health screen?
Pre-visit health screens should be completed in your mykidschart portal prior to visit
How do I electronically request an appointment?
Call us at 972-420-1475 or ask for an appointment with My Kid’s Chart portal.
How do I share feedback about a recent visit?
Contact our practice manager, Kimberly Kinkaid, at [email protected]. You can also leave a review on Google!
- Coppell office https://g.page/MDPediatricAssociates-Coppell
- Flower Mound https://g.page/MDPediatricAssociates-FlowerMound
How do I speak to someone about my visit, especially if I have a complaint?
Contact our practice manager, Kimberly Kinkaid, at [email protected] or call 972-420-1475.
How do I verify my demographics and confirm my appointment?
You’ll receive a text or email from us one to two days prior that allows you to confirm.
Should I bring a sick baby to the office?
Try using our Symptom Checker to see if you need to bring your baby in, or if you can
wait at home! View Symptom Checker
Cub Advantage
Can I see the specialists of my choice?
Specialists visits are not included in the CUB Advantage membership, therefore you have the right to choose whichever specialist you want to see. You may be limited to a network depending on whether or not you have other insurance restrictions.
Can I try the membership before I decide to pay for it?
We do not offer trial periods for this membership, but Kimberly Kinkaid, our Practice Manager, is available for any and all questions you may have before enrolling into the membership. Please contact her at 972-420-1475 ext. 1209 or via email at [email protected].
Can we see any clinician we want with the membership?
Yes, all clinicians at MD Pediatric Associates accept the Cub Advantage membership.
Do I need insurance in addition to this membership? Can I drop my current policy or health sharing plan?
We highly recommend that you have insurance coverage. While we provide extensive pediatric services, there can be occasions that a child will need healthcare outside of our facility or medications and procedures at our facility which are not part of the CUB membership.
Do you accept Medicaid?
We do not currently accept Medicaid, CHIP, or any government assisted insurance plans.
I have health insurance, how does this membership benefit my family? Why would I pay ‘extra’ for a membership with MD Pediatric Associates when I already have health insurance?
Health insurance is not health care. We believe that health insurance policies can put barriers in the way of quality, individualized care. We created CUB Advantage with the goal to transform the traditional doctor’s visit to a more personalized, convenient health care experience for your family. We want to spend time with our patients and get to know them, so we can provide excellent care throughout their growth and development in each child’s life.
Is this concierge medicine?
Although this may seem a lot like concierge medicine, the CUB Advantage membership does not have the higher costs generally associated with concierge medicine. A direct primary care model differs in that concierge medicine usually involves a relationship with a single provider, but the direct patient care model allows you to form relationships with all of our providers and staff, enabling you to receive more timely care.
We just don’t go to the doctor very often. Will a membership to Cub Advantage be worth it?
Childhood illnesses and injuries are unpredictable. Just as you may have previously paid a monthly fee for insurance “just in case”, we consider this type of care worth your investment. We anticipate this membership will help eliminate surprise expenses for your children’s medical care.
What is CUB Advantage by MD Pediatric Associates?
Direct Primary Care is a model of health care that fosters the physician-patient relationship, emphasizing personalized care without the constraints of health insurance. One of the important benefits of the pediatric direct primary care model is that it allows us to provide comprehensive pediatric care with a full range of personalized services through a low monthly membership.
What is included in the CUB Advantage membership?
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Same Day Appointments
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Telehealth Visits (one well visit in office is required per year)
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24/7 Medical Advice
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Well Child Examinations
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Lactation Support
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Routine Immunizations including annual influenza vaccination
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Acute Visits
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Portal Account that offers access to telehealth, immunization records, comprehensive problem and medication lists, the ability to request appointments online (virtual or in- office), the ability to securely ask questions regarding your child’s health and to receive direct communication securely from the MDPA team.
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Developmental Screening
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Routine vision/hearing screening
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Infant/Toddler Fluoride Application at well exams
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Sports Physicals and Form completion
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In-office labs
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In-office medications
What is not included in the CUB Advantage membership?
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Urgent Care/Emergency Room visits
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Pharmacy serviced Medications
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Non-routine immunizations and injections
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Procedures (circumcision, ear piercing, splints, etc)
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Hospitalizations
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Specialist Visits (Including but not limited to: OT, PT, ST referrals, EEG, MRI/CT/Xray, Counseling referrals, Orthotic Needs, Specialist referrals, etc)
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Behavioral Health
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Labs done outside of the office
Making Payments
How do I pay my bill?
Go to https://mdpediatricassoc.securepayments.cardpointe.com/pay to make a payment or go to https//mdpedi.com and click on the green credit card at the top. Use the account information and amount due found on your paper or electronic bill.
How do I request a payment plan for an outstanding bill?
Call the billing office at 972-420-1475 x 1200
New Patient
How do I become a new patient?
Call 972.420.1475 to become a new patient.
How do I fill out a pre-visit health screen?
Pre-visit health screens should be completed in your mykidschart portal prior to visit
How do I pay my bill?
Go to https://mdpediatricassoc.securepayments.cardpointe.com/pay to make a payment or go to https//mdpedi.com and click on the green credit card at the top. Use the account information and amount due found on your paper or electronic bill.
How do I electronically request an appointment?
Call us at 972-420-1475 or ask for an appointment with My Kid’s Chart portal.
What insurances do you accept?
Review accepted insurances
Patient Portal Account
How do I ask a medical question to my provider, request ADHD meds, or view my records?
Send a message to us with the My Kid’s Chart portal, starting either from our
website or with the app on your smartphone.
How do I become a new patient?
Call 972.420.1475 to become a new patient.
How do I get a copy of my shot record?
You can print it off of your My Kid’s Chart portal account, or request a signed copy
by sending a Follow My Health portal message.
How do I obtain a My Kid's Chart portal account?
Call the office (972.420.1475) and speak to the schedulers or IT to get an invitation for your child(ren).
